Privacy notice
Clear, limited, and respectful data handling.
This notice explains how information submitted through the Lumnyx website is collected, used, protected, and retained.
Lumnyx is based in Singapore. This notice is written around the contact experience currently provided by this website and should be reviewed when hosting or service providers change.
Information we collect
When you submit the contact form, Lumnyx receives the information you choose to provide, such as your name, work email, organization, project category, message, and additional context.
The website may also process limited technical information required for security and reliable operation, such as request timestamps, IP-derived rate-limit identifiers, and server logs. Lumnyx does not currently use the website for behavioral advertising or marketing profiling.
Why we use it
Enquiry information is used to review your message, respond to you, understand whether Lumnyx may be suitable for the work, protect the form from misuse, and maintain necessary business records.
We do not sell personal information submitted through this website.
Service providers and transfers
Lumnyx may use service providers for website hosting, security, and email delivery. The contact route is designed to use Resend for email delivery when production credentials are configured. These providers process information only to perform their services for Lumnyx.
Some service providers may process information outside Singapore. Where applicable, Lumnyx will take reasonable steps to use providers and arrangements that support appropriate protection for transferred personal data.
Retention
Enquiry information is retained only for as long as it is reasonably needed to respond, continue a potential project discussion, maintain necessary business records, or meet legal obligations. Information that is no longer required should be deleted or anonymized appropriately.
Security
Lumnyx uses reasonable technical and organizational measures intended to protect information submitted through the website. No internet transmission or storage method can be guaranteed completely secure, so please avoid including passwords, payment information, government identifiers, health information, or other highly sensitive material in an initial enquiry.
Access, correction, and questions
You may ask about personal information Lumnyx holds about you, request correction where appropriate, or raise a concern about how an enquiry was handled. Use the website contact form and state that your message concerns privacy so it can be routed appropriately.
Privacy-related enquiry
Use the private contact form and mention “privacy” in your message. No public email address is required.
Open contact form